FAQ

WHEN WILL YOU SHIP MY ORDER?
Processing and handling will take approximately two calendar days from the date of purchase.  Most orders will leave the warehouse to your shipping address on the third calendar day from the date of purchase.

WHEN WILL MY ORDER ARRIVE?
Buko Bodega ships internationally from warehouses in the United States, Asia and Europe. You can expect to receive your order in approximately 12-20 calendar days from the date of purchase, depending on your location.  Buko Bodega's mission is to provide high quality products at great, competitive prices, and to offer low-cost international shipping, so the potential trade-off may be with a slightly longer shipping time.

DO YOU OFFER FASTER SHIPPING OPTIONS?
Yes we do.  Please email us at info@bukobodega.com for rates.  Buko Bodega will ship internationally on most orders via DHL.

CAN I CANCEL, EXCHANGE OR RETURN MY ORDER?
Yes.  Customer satisfaction is our number one priority.  You may cancel your order within two calendar days from the date of purchase for a full refund.  Once your order has shipped, it may not be canceled.  Please email us at info@bukobodega.com for exchanges or returns if you are not fully satisfied with your order upon receipt.

I ORDERED FIVE ITEMS AND ONLY RECEIVED TWO, WHAT HAPPENED?
Stay calm and carry on.  Since our warehouses are located in the US, Asia and Europe, your items may ship from different locations and arrive at different times.  You will receive your complete order or your money will be refunded.

 

DIDN'T ANSWER YOUR QUESTION?  
Email us at info@bukobodega.com or click on the blue Facebook Messenger button on the bottom right-hand corner of your screen to start a chat.